Harry and his band left the audience very flat at the end of his performance and I assure you made very few fans from the 850 people there and the media. Considering it is such an auspicious occasion and people had paid a lot of money to attend, he played for less than an hour and dressed in jeans and a t-shirt (along with the band). He was aware of the prestige of the ball (as I have spoken to the Casino Manager - an acquaintance); however, he did not seem to make any effort to match this in his presentation.

I am in the hospitality industry and instill upon my staff that we are there to make the customers happy, otherwise none of us would have a job. I believe that although Harry believes in his music and what he does, he did not seem to take into account the occasion or the audience, and certainly the fact that with a little bit more effort he would have had 850 people eating out of his hand, sold a lot more CD's on the Gold Coast, and of course been asked back to the casino in the future.

His performance, musically, was excellent. I have played baritone saxaphone in local jazz groups myself, and I loved every minute of the show; however, I feel it is a shame that he has lost a lot of potential fans from one performance. The general audience were not hard-core music people who totally appreciate the skill level (such as an audience who would go to Harry's concerts for that reason only) - they just like good music, a person who entertains, value for money, and a great night out. Harry did not deliver. Don't successful entertainers treat every gig as if they wish to leave having pleased the majority of their audience? Isn't that a guarantee of their future success? A gig like the casino, where a lot of people may have not been previously familiar with his music and talent, could have been a launching pad for hundreds of new fans (as Celine Dion did in 1996 when she was the guest artist).

Anyway I am still a fan, although disappointed that the majority of people last Friday night will not be.